Privacy Policy

Information we collect

We may collect information you provide when you place an order, contact us, or interact with the site. This may include your name, email address, phone number, billing address, shipping address, order details, and customer support messages.

We may also collect basic technical information such as IP address, browser type, device information, pages visited, timestamps, and server logs used to operate, secure, and improve the site.

Payments

Payments are processed by Stripe. Magenta Dreams does not store full credit card numbers on our servers. Stripe may collect and process payment details, transaction data, fraud-prevention information, billing details, and related checkout information according to Stripe's own privacy practices.

How we use information

• To process orders, payments, shipping, returns, and customer service requests.
• To maintain product inventory, order records, and fraud-prevention safeguards.
• To operate, secure, troubleshoot, and improve the website.
• To communicate with you about orders, support, policy updates, or store changes.
• To comply with legal, tax, accounting, and regulatory obligations.

Cookies and local storage

The site uses browser storage to remember your cart and analytics choice. Google Analytics loads only after you select "Accept analytics." When enabled, it helps us understand store traffic and shopping activity, including product views, cart actions, checkout starts, and purchases. You can continue shopping with necessary storage only.

How we share information

We may share information with service providers who help us operate the store, including Stripe for payments, SendGrid for transactional emails, SiteGround for hosting, Google Analytics when you consent, shipping or fulfillment providers, fraud-prevention services, professional advisors, and customer support tools. We may also disclose information when required by law or to protect rights, safety, and security.

Your choices

You may contact us to request access, correction, or deletion of personal information where required by applicable law. Some information may need to be retained for order fulfillment, tax, accounting, fraud-prevention, dispute resolution, or legal compliance.

Security and retention

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No online service is completely secure. We keep information for as long as reasonably needed for the purposes described in this policy unless a longer retention period is required or permitted by law.

Children's privacy

The site is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.

Contact

Questions about this Privacy Policy may be sent to info@magentadreams.com.